🔒 Privacy Policy
Last updated: 27 May 2026 · Effective immediately
📋 Overview
AFOLIZAM ("we", "our", or "us") is operated by Afolizam, based in Surat, Gujarat, India. This Privacy Policy explains how we collect, use, and protect your information when you use our platform at https://afolizam.com.
By using AFOLIZAM, you agree to the collection and use of information in accordance with this policy.
✅ We never sell your personal data to third parties. Your information is used only to provide and improve our services.
📊 Information We Collect
Account Information:
- Name, email address, and profile photo (via Google OAuth or email registration)
- Business name, category, address, phone, and website
- Google Maps review link and Google Place ID
Usage Data:
- Review generation logs (star rating, tags selected, language, timestamp)
- Analytics data (page visits, review page performance)
- IP address and device/browser information for security purposes
Payment Information:
- Payment transactions are processed by Razorpay. We do not store your card details.
- We retain invoice records and transaction IDs for accounting purposes.
🎯 How We Use Your Information
- To create and manage your account
- To generate AI-powered reviews for your customers
- To provide analytics and business insights
- To process payments and send invoices
- To send service-related emails (welcome, invoices, important updates)
- To improve our AI models and platform performance
- To prevent fraud and ensure platform security
🤖 AI & Third-Party Services
We use the following third-party services to operate our platform:
- OpenAI (GPT): For AI-powered review generation. Your business name and tags are sent to OpenAI's API. OpenAI's privacy policy applies.
- Google OAuth & Places API: For login and business search. Google's privacy policy applies.
- Razorpay: For payment processing. Razorpay's privacy policy applies.
⚠️ Customer review data generated through your public review page is anonymized and not linked to any individual identity.
🍪 Cookies
We use essential session cookies to keep you logged in. We do not use advertising or tracking cookies. You can disable cookies in your browser, but some features may not work correctly.
🔐 Data Security
We implement industry-standard security measures including:
- SSL/HTTPS encryption for all data transmission
- Encrypted password storage using bcrypt
- Regular security audits and access controls
- Restricted database access with role-based permissions
🗑️ Data Retention & Deletion
We retain your data as long as your account is active. You can request account deletion by contacting us at support@afolizam.com. Upon deletion:
- Your personal information is permanently removed within 30 days
- Anonymized analytics data may be retained for platform improvement
- Invoice records are retained for 7 years as required by Indian tax law
📬 Contact Us
For privacy-related queries, contact us at:
Afolizam
Email: support@afolizam.com
Website: afolizam.com
Location: Surat, Gujarat, India